Screens vary between platforms and client versions. This guide uses feature names such as “subscription,” “configuration,” and “import from link.” Refer to the user dashboard and your client for the exact button names and available options.
Prepare Your Account: Username and Password
Select “Start Free” below to open the VPNGuest user dashboard, then enter a username and password on the account creation page. No email required—just a username and password. Choose a username that’s easy to save and distinguish from your other accounts. Use a unique password and store it in a trusted password manager. Before submitting, check your entries carefully so you don’t mix up uppercase and lowercase letters or similar-looking characters when you log in later.
Once your account is created, follow the dashboard prompts to open the account area. If you’re still on the login page, sign in with the username and password you saved. Seeing Account Overview confirms that you’re signed in on this browser. Don’t look for an installer or enter server details manually yet. First, choose a plan so the dashboard can provide the right service configuration.
If you already have an account, use the “Log In” link in the navigation instead of creating another one. Make purchases, get your subscription, and check orders under the same account. If you can’t log in, first check your details and the language of the current page, then review the dashboard prompts. Don’t post your password, order credentials, or an unredacted account screenshot in public forums.
Choose a Plan: Check Data and Billing
Go to Plans in the user dashboard and choose a billing option based on how often you use the service. Monthly plans suit regular use: ¥9.9/month includes 60GB, ¥18/month includes 250GB, and ¥28/month includes 500GB. Data resets monthly on the activation date, not at the start of each calendar month. Compare plans based on your usual browsing, file transfers, and streaming. You don’t need a higher tier just because you use multiple devices—there’s no limit on simultaneous devices.
For occasional use, or if you want to keep unused data, consider a data package: ¥158/300GB, ¥358/1000GB, or ¥658/3000GB. Data packages don’t expire; use the data whenever you need it. The difference between a monthly plan and a data package is how billing and data usage work—data packages don’t refill automatically each month. To compare options side by side, read the plan pricing guide, then return to the dashboard to choose.
After choosing a plan, check the plan name, price, and data allowance on the order confirmation page. Select Alipay, WeChat Pay, or USDT on the payment page. Once payment is complete, return to the user dashboard and check that the order is marked as complete and your plan status has updated. If the status hasn’t synced yet, refresh the order or account page before trying again to avoid submitting the same purchase twice.
VPNGuest offers a 60-day money-back guarantee. See the Terms of Service for details on how to request a refund. If you upgrade mid-term, the price difference is converted into remaining days; check the result shown in the dashboard before confirming. Once your plan is active, get your subscription. Installing a client and having an active subscription are separate things to check.
Get Your Subscription: Import from Account Overview
Open Account Overview in the user dashboard. Check your plan and data status, then find the subscription import options. A subscription isn’t the name of a server; it’s the link your client uses to load configuration. Once imported, the client can show the available servers. VPNGuest covers 100+ countries with 170+ servers; available options depend on the server list loaded for your account.
If the dashboard offers a one-click import for your installed client, open the client first, then select the matching option. Your browser may ask permission to open the app. Confirm that it’s the client you intended to use, then save the subscription in the app. If the app doesn’t open, there’s no need to buy again. Copy the subscription from the dashboard and add it manually in your client instead.
To import manually, copy the entire subscription link. Don’t copy just part of it or add any text before or after the link. In your client, open “Subscriptions” or “Configuration,” then paste and save the link using an option such as “Import from link.” If the dashboard lists multiple formats, choose the one specified for your client rather than guessing from similar names.
Treat your subscription link like account credentials. Don’t put it in public notes, group chats, or online link converters, and don’t show the full link in troubleshooting screenshots. This guide doesn’t include a real subscription address; get your configuration from your own dashboard. Once you’ve copied the link or found the one-click import option, continue to the setup instructions for your platform.
Import into a Client: Set Up Your Platform
Get clients and subscriptions from the user dashboard; don’t search for installers by name. After signing in, you can access client downloads for Windows, macOS, Android, and Linux. You’ll need to be signed in and have an active service to get your subscription. The dashboard determines the available iOS options based on your plan status. The steps below show where to import on each platform; supported configuration formats depend on the dashboard prompts.
Windows: Find the Desktop Client’s Configuration Options
Choose the Windows desktop client option in the dashboard. Download, install, and open the app. Go to “Configuration,” “Subscription Management,” or a similar page, then look for an option to add a configuration or import from a link. Paste the subscription link copied from Account Overview, give the configuration an easy-to-recognize name, then save and update it. The name is just a local label; it doesn’t replace the subscription link.
Once the server list appears, select the configuration you just imported, then choose a server. If the client asks for system permissions, make sure the prompt comes from the app you just installed before granting access. Simply opening the app doesn’t mean your network traffic is using the selected server. Enable the client’s connection or system proxy feature, then verify it using the steps below. For now, avoid running other proxy tools at the same time, as they may conflict.
macOS: Install the Client and Check System Permissions
Open the macOS client option in the dashboard and install and launch the app as directed. Use a desktop client that supports the subscription format provided by the dashboard. Add the remote configuration under “Configuration” or “Subscription,” or try the dashboard’s one-click import. After importing, check that the server list has loaded and set this configuration as the one in use.
macOS may ask you to approve a network extension or other system permissions. If prompted, check the app name in System Settings and follow the client’s instructions to grant access. Don’t disable system protections just to dismiss a prompt. Once permissions are set, return to the app, connect, and check the status. If the app shows a configuration but no servers, update the subscription first, then check that the link is complete. For help troubleshooting installation permissions, see the Mac VPN setup guide.
Android: Manage Subscriptions and Allow Connections
Choose the Android client in the user dashboard. After installing it, open the app’s subscription or configuration management page. In a mobile client that supports remote subscriptions, paste the configuration link using an option such as “Add” or “Import from link.” If you use one-click import, make sure the browser opens the intended app and save the subscription there; don’t stop at the browser’s redirect prompt.
After the subscription updates successfully, choose a configuration and server, then tap Connect. If the system asks for permission to set up a network connection, verify the client name before approving. If the connection drops when you switch apps, check whether battery management or background activity settings are restricting the client. Settings vary by device, so only change options related to the app and leave unfamiliar network settings alone.
iOS: Install and Import Using the Dashboard
Open the client downloads section in the dashboard, select iOS, and use the option shown for your account to get a client that supports subscription import. The available iOS options depend on your plan status. If prompted to check your service status first, return to Account Overview and confirm that your plan is active. Don’t download configuration profiles from unknown sources or hand over your account to someone else to install the app.
Open the client and use the matching one-click import option from the dashboard, or add the remote configuration link in subscription management. Save and update it, select a server, then connect. If the system asks to add a network configuration, confirm that the request comes from the client you installed before continuing. If you’ve granted permission but nothing changes on the webpage, check that the newly imported configuration is active, then test your exit location. Don’t delete your account or place another order as a first step.
Verify Your Connection: Check Your Exit Location and Target Site
After importing, check the active configuration and selected server in your client, then connect. For the initial setup, first visit a familiar site to make sure your regular internet connection is working, then try a site that needs an international route. This helps distinguish a local network issue from a client configuration problem. A “Connected” status only means the connection feature is enabled; it doesn’t guarantee that every app is using the same route.
Next, open Network Check to view the available exit information and see whether the location matches the server you selected. If you use split tunneling, the test page and your target service may take different routes, so check the client rules and the target site’s response together. A failed test alone doesn’t prove the connection is down. Reload the page and cross-check with the target site.
Finally, open the site you actually want to use and try loading a page or completing a typical task. For AI tools, check whether the page and responses keep loading after sign-in. For streaming services, check that the catalog appears and playback works. Each platform independently determines account region, service availability, and access conditions. Choosing a server in a particular region doesn’t grant eligibility to use the platform or guarantee access to specific content.
If the target page won’t open, check these in order: whether your local network works, whether the subscription updates, whether the right configuration is selected, whether connection permissions are granted, and whether the service supports your current region. Change one thing at a time and note the results so you can identify the cause. For tips on choosing a server, see the international server directory. For in-depth help with AI sign-in, persistent connections, or developer tools, read the AI acceleration guide.
If you still need help, open the support ticket page from the user dashboard. Include your platform, the message shown by the client, the step where the issue occurred, and the checks you’ve already tried. Hide your password and full subscription link before sharing screenshots. A clear account of what you did makes troubleshooting easier than simply saying “it doesn’t work.” Once your connection is verified, repeat “get the client, import the subscription, verify the connection” on other devices. You don’t need to create a separate account for each device.